Support

Paws finds photos of your dogs and cats in your library, groups them by pet, lines up their eyes and turns them into a short movie with music. Everything happens on your phone. Open a pet, tap Create video, then export.

Paws needs at least three clear photos of a pet’s face. Photos of cats and dogs work best. Side views, faraway shots and sleeping pets are harder. Tap the + button on My pets to scan again.

On My pets, tap the … button on a pet. Choose Same animal as… to merge two groups, or Split into separate pets to pull them apart. When a pet card says “to review”, open it to confirm the photos Paws wasn’t sure about.

If you gave Paws access to only some photos, add more under Settings › Photo access. Photos that are stored only in iCloud are skipped until they are downloaded to your phone.

Open Settings › Restore purchases in the app on a device signed in with the Apple ID you bought it with.

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, and choose the purchase.

Pet names, groups and your answers are stored on your phone only. To clear them, use Settings › Reset and rescan everything, or delete the app. See the Privacy Policy.